{"id":"AGY-ST-UTILITIES-HOUSING-AG-019","kind":"order","level":"sector-regulator","jurisdiction":"Texas (State public utility commission)","state":"TX","metro":"","industry":"","agency":"ST-UTILITIES-HOUSING-AG","eco":"","issuer":"Public Utility Commission of Texas","authority":"16 TAC 22.5(a)","instrument":"Fourth Order Directing Certain Actions and Granting Exceptions to Certain Rules, Project No. 50664","title":"Deferred payment plans on request renewed \u0027until further order of the Commission\u0027; exception to the electric disconnection-for-nonpayment rule (16 TAC 25.29(b)(1)) for residential customers renewed until August 31, 2020","dateIssued":"2020-07-16","effective":"2020-07-16","end":"Disconnection exception to August 31, 2020; deferred-payment directive until further order","startDate":"2020-07-16","endDate":"2020-08-31","quarters":["2020Q3"],"types":["OTHER"],"addressees":["retail electric providers","electric utilities outside customer-choice areas"],"clause":"Good cause continues to exist for the below referenced rules, and the Commission through this Order renews the exception to the following rules until August 31, 2020 to the extent that these [rules apply to residential customers]... 16 TAC 25.29(b)(1), which allows an electric utility to disconnect electric service... Accordingly, the following is ordered: 1. [All retail electric providers must offer a deferred payment plan to customers,] upon request, until further order of the Commission. 2. Until August 31, 2020, exceptions are granted to the following electric rule to the extent [that it applies to residential customers: 16 TAC 25.29(b)(1), which allows an] electric utility to disconnect electric service of a residential customer for nonpayment.","enforcement":"Tex. Util. Code 15.023","functions":["OP collections of REPs and non-ERCOT electric utilities (mandatory deferred payment plans; residential disconnections suspended to Aug. 31, 2020)","SV disconnection work","CB residential customers"],"notes":"The chain: Order of Mar. 26 (Ex. 016, until the declaration ends) -\u003e Second Order Apr. 17 (residential; to May 15) -\u003e Third Order May 14 (to June 13) -\u003e Fourth Order July 16 (electric; to Aug. 31). The Third Order Related to the ERP of the same date extended the Program to August 31, 2020 (item 206, read, not saved).","sourceUrl":"https://interchange.puc.texas.gov/Documents/50664_207_1075811.PDF","snapshot":"","fileExists":true,"fileBytes":137187,"grade":"primary","character":"","description":"","collection":"AGY-ST-UTILITIES-HOUSING-AG","url":"/library/AGY-ST-UTILITIES-HOUSING-AG-019","exhibitUrl":"/exhibit/AGY-ST-UTILITIES-HOUSING-AG-019","citation":"Public Utility Commission of Texas, Fourth Order Directing Certain Actions and Granting Exceptions to Certain Rules, Project No. 50664 (July 16, 2020) (Ex. AGY-ST-UTILITIES-HOUSING-AG-019)","stateName":"Texas","related":["AGY-ST-UTILITIES-HOUSING-AG-020","AGY-ST-UTILITIES-HOUSING-AG-018"]}