{"id":"SEC-13-010","kind":"order","level":"federal","jurisdiction":"United States","state":"","metro":"","industry":"13","agency":"","eco":"","issuer":"Bureau of Consumer Financial Protection","authority":"12 U.S.C. 5511, 5512, 5531, 5536; Regulation X","instrument":"Bulletin 2021-02: Supervision and Enforcement Priorities Regarding Housing Insecurity, 86 Fed. Reg. 17897 (Apr. 7, 2021)","title":"Bulletin 2021-02: Supervision and Enforcement Priorities Regarding Housing Insecurity","dateIssued":"2021-04-01","effective":"2021-04-01","end":"rescinded 2025 (post-period)","startDate":"2021-04-01","endDate":"2021-09-30","quarters":["2021Q2","2021Q3"],"types":["OTHER"],"addressees":["mortgage servicers"],"clause":"Since the CARES Act was enacted, 6.9 [million borrowers have entered a] forbearance program.... The Bureau urges servicers to dedicate [sufficient resources and staff so that] they can communicate clearly with borrowers, effectively manage borrower requests for assistance... [and prevent] avoidable foreclosures and foreclosure-related... [the Bureau] intends to consider a servicer\u0027s overall effectiveness at achieving such goals","enforcement":"Announces supervisory and enforcement scrutiny of servicer staffing and handling of forbearance exits","functions":["SV","CC","HR (staffing)"],"notes":"The Bureau\u0027s own count of 6.9 million forbearances and of borrowers exiting forbearance in Sept.-Oct. 2021.","sourceUrl":"https://www.govinfo.gov/content/pkg/FR-2021-04-07/pdf/2021-07098.pdf","snapshot":"","fileExists":true,"fileBytes":235287,"grade":"primary","character":"","description":"","collection":"SEC-13","url":"/library/SEC-13-010","exhibitUrl":"/exhibit/SEC-13-010","citation":"Bureau of Consumer Financial Protection, Bulletin 2021-02: Supervision and Enforcement Priorities Regarding Housing Insecurity, 86 Fed. Reg. 17897 (Apr. 7, 2021) (Apr. 1, 2021) (Ex. SEC-13-010)","stateName":"","related":["SEC-13-008"]}