{"id":"WA-096","kind":"order","level":"sector-regulator","jurisdiction":"Washington","state":"WA","metro":"","industry":"","agency":"","eco":"","issuer":"Mike Kreidler, Washington State Insurance Commissioner (Office of the Insurance Commissioner)","authority":"RCW 48.02.060(4) (Commissioner\u0027s emergency order powers during a state of emergency declared under RCW 43.06.010)","instrument":"OIC Emergency Order No. 20-02","title":"Clarifying and Expanding on the Requirements of Emergency Order 20-01; Minimum 60 Day Grace Period for Payment of Premiums (health carriers)","dateIssued":"2020-03-24","effective":"2020-03-24 (immediately)","end":"2020-05-23 by its terms (\u0027subject to the further order of the Insurance Commissioner\u0027); renewed thereafter","startDate":"2020-03-24","endDate":"2020-05-23","quarters":["2020Q2"],"types":["OTHER","HC"],"addressees":["all health carriers authorized or admitted to offer health plans or short term limited duration medical plans in Washington"],"clause":"Regulated Entities shall allow in-network providers to use non-HIPAA compliant [audio-video platforms for telehealth]... All Regulated Entities shall treat the use of audio-only telephone [as a provider visit]... B. All Regulated Entities shall cover prior to application of any deductible and without cost-[sharing COVID-19 testing and related visits]... E. For individual and group health plans... Regulated Entities must allow a grace period for payment of premiums no less than sixty (60) days.... This Order shall remain in effect until May 23, 2020, subject to the further order of the Insurance Commissioner.","enforcement":"RCW 48.02.080 (Commissioner\u0027s enforcement powers); violation of an emergency order is a violation of the Insurance Code","functions":["IN insurance (grace-period and coverage mandates)","TM telehealth","CC contact center","CB"],"notes":"Compelled carriers to alter billing, cancellation and telehealth-payment operations; companion to Proclamation 20-29.","sourceUrl":"https://www.insurance.wa.gov/sites/default/files/2024-09/emergency-order-20-02.pdf","snapshot":"","fileExists":true,"fileBytes":285511,"grade":"primary","character":"","description":"","collection":"WA","url":"/library/WA-096","exhibitUrl":"/exhibit/WA-096","citation":"Mike Kreidler, Washington State Insurance Commissioner (Office of the Insurance Commissioner), OIC Emergency Order No. 20-02 (Mar. 24, 2020) (Ex. WA-096)","stateName":"Washington","related":["AGY-ST-INSURANCE-BANKING-041","WA-021","WA-097"]}