In plain terms: if your Employee Retention Credit claim was decided against you, the IRS sent one of two letters. Letter 105C says the whole claim was refused; Letter 106C says part of it was. The letters draw on a small set of recurring sentences. This page quotes each one exactly and sets beneath it the public record and what the United States told two federal courts about the same question. It also states, as public law, what the letter starts: a two-year period to bring a refund suit, which a request for an appeal does not extend. This is public law and public record, not legal advice.
What the letters are
Letter 105C is the Service's notice that it has decided a claim for refund against the employer for the quarter it names; the Service titles it "Disallowance of the Employee Retention Credit." Letter 106C, "Claim Partially Disallowed," is the notice that part of a claim was decided against the employer.1 Form 886-A, Explanation of Items, is the examiner's narrative attached to an examination report; in the Ninth Circuit record of Stenson Tamaddon, LLC v. IRS, No. 25-4217, Forms 886-A decided claims on the ten percent figure of Notice 2021-20 (the "Notice").2 The 2024 letters issued without examination: the National Taxpayer Advocate reported that "the IRS did not subject disallowed ERC claims to an examination; rather, the IRS conducted a risk-scoring analytic process."3 The Service's own Letter 105C page names what proves the suspension test: "A copy of each government order that you believed caused a suspension of your operations, with the specific provision(s) highlighted."4 The Library and the record builder follow that structure.
The sentences and the record
Seven sentences recur. Each is quoted as the Service writes it; beneath it stand the public record and the position of the United States (the Government as litigant) in Stenson Tamaddon and in Tri-State Memorial Hospital v. United States, No. 2:25-cv-0181-TOR, ECF No. 38 (E.D. Wash. May 28, 2026) ("Tri-State"). Positions are numbered as on the United States' own words; the filings are identified in the note.5
1. No orders in effect
Our records indicate there were no government orders related to COVID-19 in effect during the quarter(s) you claimed ERC which could have fully or partially suspended your trade or business.6
The record answers the sentence: the six quarters list the orders in force. The United States told the District Court that the qualifying instruments are "orders, proclamations, or decrees from the Federal government or any State or local government" (GP-29, Doc. 44 at 12) and that "one would hope that the IRS is indeed evaluating ERC claims consistent with the explanations it has offered the public" (GP-22, Doc. 44 at 24 n.4); its counsel described "a closer look at every single claim" (GP-27, Tr. 16:9-10; see also GP-21, GP-26, GP-30). A form sentence is not that examination.
2. The ten percent figure
[The employer] did not substantiate how ... modifications resulted in the Taxpayer's reduction in their ability to provide services in the normal course of business of not less than 10 percent to fall within the provisions of Notice 2021-20.7
The United States told the District Court that "[e]ffectively, this is a safe harbor ... it isn't an eligibility requirement" (GP-12, Doc. 44 at 14; see also GP-11, GP-13, GP-14) and told the Ninth Circuit that the provision is "a safe harbor rather than a hard floor" (GP-16, Br. for Appellees at 49; see also GP-15, GP-17, GP-18). The Tri-State court held that the Notice "provides a method for the test to be met not as a requirement to meet the test" (GP-55, Tri-State at 16). A claim decided on the figure is decided on a requirement the United States has said does not exist.
3. The Notice as governing law
Notice 2021-20 governs the ERC for all periods.8
The United States wrote that the Notice "is merely guidance" and "lacks the force of law" (GP-01, Doc. 44 at 19), that "[w]hether Notice 2021-20 exists or not, the statute will control whether a refund is warranted" (GP-02, Doc. 44 at 24; see also GP-03, GP-05, GP-06, GP-07, GP-57). The District Court held that "the Notice carries no force of law and is entitled to no deference" (Doc. 49 at 27). The statute governs the ERC for all periods; the Notice governs the Service.
4. The "essential" designation
[The employer] was considered an essential business under a governmental order [and therefore was not suspended].
The designation is the premise of the conditions the order imposed, not a finding that nothing was suspended. On the United States' own reading of Q&A-11, such an employer "may be considered to have a partial suspension of operations if, under the facts and circumstances, more than a nominal portion of its business operations are suspended by governmental order" (GP-20, Doc. 44 at 13; see also GP-29, GP-32), and the Tri-State court adopted that formulation and refused to read "significant" into it (GP-53, Tri-State at 9-11). A workplace open for some purposes and closed for others is partially suspended.
5. "Recommendations"
[Operations] were only subject to modification due to recommendations made by governmental entities.
Every instrument in the Library carries its enforcement provision beside its operative words; an instrument with a penalty clause is not a recommendation. The United States described the qualifying instruments as "orders, proclamations, or decrees" (GP-29, Doc. 44 at 12; see also GP-30, GP-31), and the Tri-State court held that "the required protocols and procedures to comply with the Proclamation" were caused by the order, not the virus (GP-56, Tri-State at 20-21).
6. "Modifications"
If you changed business practices to alter behavior, such as making store aisles one-way or requiring customers or employees to wear masks, we won't consider that change to have had a more than a nominal effect on your business operations.9
The United States told the District Court that "employees having to wear face masks may impact business operations" and that orders on "operational hours, space, etc." are "considered" (GP-31, Doc. 44 at 30; see also GP-32), and told the Ninth Circuit that "nominal" means "de minimis" (GP-17, Br. for Appellees at 35). Compelled capacity, distancing, screening, isolation and testing rules were not de minimis, and the Tri-State court held such protocols to be suspensions the order caused (GP-56).
7. Supply chain
A supply chain issue by itself does not qualify you for the ERC. ... narrow, limited exception ... absolutely could not operate without the supplier's product.10
The United States quoted the supplier rule to two courts without those words (GP-49, Doc. 44 at 13 n.3, 15; see also GP-19), telling the Ninth Circuit that the rule "never even mentions a 'physical[ ] clos[ure]' order against the supplier" (GP-33, Br. for Appellees at 41 & n.5). In Tri-State it agreed that "due to" means "because of," and the court held that "due to" requires but-for causation (GP-50, Tri-State at 17, 19). "Narrow," "limited" and "absolutely could not operate" appear in none of those filings and in no statute.
What the letter starts
The letter starts a period fixed by statute. Under I.R.C. § 6532(a)(1), a refund suit under § 7422(a) can be brought no earlier than six months after the claim was filed, unless the Service decides it sooner, and no later than two years after the date the Service mails, by certified or registered mail, its notice that the claim has been decided against the taxpayer; the Service's page states that "Requesting an appeal doesn't extend this time." The period is extended only by written agreement under § 6532(a)(2), made on Form 907 and effective only if the Service countersigns before the period expires; under § 6532(a)(4) reconsideration of the claim does not extend it. The taxpayer can request review by the IRS Independent Office of Appeals within the time the letter states; on April 27, 2026 the Service announced Notice CP320B, a streamlined Form 907 extension.11 In a refund suit the court decides the claim de novo on the statute and the evidence; in the United States' words, "the statute will control whether a refund is warranted."12