The COVID Project
Context, not an orderThis record is guidance or an announcement kept for context. It is not counted among the orders in force.
The record
- Jurisdiction
- CPS Energy (San Antonio), Texas · Texas
- Level
- City
- Authority
- Tex. Gov't Code ch. 1502
- Issued
- 2021-07-28 July 28, 2021
- Effective
- 2021-09-01 (resumption) (read as 2021-09-01)
- End
- 2021-09 (commercial); residential thereafter (read as 2021-09-30)
- In force
- Sept. 1, 2021 to Sept. 30, 2021
- Quarters
- 2021 Q3
2020 Q22020 Q32020 Q42021 Q12021 Q22021 Q3
- Limitation types
- Other
- Addressees
- residential and commercial customers
- Functions reached
- CB
- OP collections
- SC collection contractors
- Character
- context
- Collection
- Local districts and authorities AGY-LOCAL-DISTRICTS-AUTHORITIES
Operative words
After what will be a year and a half of suspending service disconnections for nonpayment, CPS Energy will resume normal collection activities in September of this year beginning with large and industrial commercial customers.... In March of 2020, CPS Energy suspended service disconnections for customers as the Greater San Antonio community banded together to work through the unprecedented COVID-19 pandemic. In addition to the suspension of service disconnections, the utility also waived late fees for customers who participated in a payment plan. [83,587 residential accounts past due and 70,288 eligible for disconnection; 8,823 commercial accounts past due and 4,135 eligible for disconnection]
Enforcement
Notes
Third-quarter-2021 instrument: the suspension was in force on July 1, 2021 and ended during the quarter for commercial customers only.
Retrieval noteText read in full from the Wayback capture of July 31, 2021 (live page removed); three renders produced PDFs without a text layer and were discarded. Cite from the snapshot URL.