The COVID Project
Context, not an orderThis record is guidance or an announcement kept for context. It is not counted among the orders in force.
The record
- Jurisdiction
- Illinois (Tri-State, Jane Addams, Reagan, Veterans Memorial and Route 390 Tollways; Chicago region) · Illinois
- Level
- State
- Authority
- Tollway toll-collection and permit powers under 605 ILCS 10/10-11
- Issued
- 2020-03-25 Mar. 25, 2020
- Effective
- About 2020-03-21 (all-electronic tolling and customer service closures as stated on the Mar. 28, 2020 capture) (read as 2020-03-21)
- End
- Illinois Tollway retained all-electronic tolling permanently (announced as permanent in 2020); customer service center reopening not documented in this cluster (read as 2021-09-30)
- In force
- Mar. 21, 2020 to Sept. 30, 2021
- Quarters
- 2020 Q22020 Q32020 Q42021 Q12021 Q22021 Q3
2020 Q22020 Q32020 Q42021 Q12021 Q22021 Q3
- Limitation types
- Courts and public officesSupply chainOther
- Addressees
- all Tollway motorists
- cash customers (pay online within 7 days)
- overweight and over-dimension truck permit applicants
- Functions reached
- DR drivers (cash lanes closed on the Chicago region's toll network; online-only truck permits)
- SC supply chain (special authorization for COVID-19 relief loads)
- CB customer access (customer service centers and call center closed)
- TV travel
- Character
- context
- Collection
- State transport, ports and transit authorities AGY-ST-TRANSPORT-PORTS-TRANSIT
Operative words
As a precaution against the spread of the coronavirus, all toll collection is being handled via I-PASS, E-ZPass and the Tollway's online payment portal. In addition, our in-person Customer Service Centers and the Illinois Tollway Customer Call Center have closed until further notice.... In an effort to mitigate the spread of the coronavirus in the region, the Illinois Tollway will temporarily implement all-electronic tolling as a precaution to limit the potential spread of...... The Illinois Tollway will be managing all requests for overweight and over-dimension truck permits online only through the Over-Dimension Vehicle Permit System.... Special Authorization: Movement of Loads in Response to COVID-19 Pandemic Under the Jurisdiction of the Illinois Tollway
Enforcement
Unpaid tolls become violations after the grace period (605 ILCS 10/21; 92 Ill. Adm. Code 2520.410: fines and registration holds); permit requirement for overweight loads
Notes
Authority operating rule binding on every user of the Illinois Tollway system from March 2020, with the customer-facing offices closed; the 'Special Authorization' is the authority's oversize-load relief for pandemic freight.
Retrieval noteRendered Wayback capture (Mar. 28, 2020) of the Tollway home page (full URL in banner) showing the two news items in summary; the full releases were not saved. Date_issued is the filename date (Mar. 25, 2020) and is approximate; the items' own dates are not shown in the capture.