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Ex. NJ-104 Order Primary source read

Department of Banking and Insurance Bulletin No. 20-06

No-action position regarding temporarily working from home due to COVID-19 (branch office licensure for mortgage lenders, brokers, loan originators, consumer lenders, servicers and debt adjusters); Annex A certification that no licensable activity be conducted in person with the public from the home location

Marlene Caride, Commissioner of Banking and Insurance · New Jersey (Sector regulator)

The COVID Project

The record

Jurisdiction
New Jersey
Level
Sector regulator
Authority
N.J.S.A. 17:11C-1 et seq. and related licensing acts administered by the Office of Consumer Finance
Issued
2020-03-19 Mar. 19, 2020
Effective
2020-03-19
End
Extended by Bulletin 20-26 ("Extension of No Action Position Regarding Temporarily Working from Home Due to COVID-19"), 2020; end date not verified (read as 2020-12-31)
In force
Mar. 19, 2020 to Dec. 31, 2020
Quarters
2020 Q22020 Q32020 Q4
Limitation types
Telework mandateOther
Addressees
  • all licensed residential mortgage lenders, correspondent lenders, mortgage brokers, mortgage loan originators, loan processors and underwriters, debt adjusters, consumer lenders, sales finance companies, mortgage servicers and student loan servicers
Functions reached
  • OF/OP mortgage and consumer-finance offices moved to home-based work under regulatory conditions
  • ML/CL lending operations (no in-person public activity from home locations)
  • HR supervision and records requirements
Collection
New Jersey NJ

Operative words

"This memorandum sets forth the Department's no-action position regarding licensure of certain branch office locations as a result of individuals who temporarily work from home during the COVID-19 outbreak." Annex A (Certification of Location Suitability): "3. None of the New Jersey licensable activity will be conducted in person with members of the public from the home location, and no licensable activity will be conducted at a location other than a licensed location or the home location"... "5. All physical business records are returned to the licensed branch office immediately upon the employee's return to the office or, if earlier, the revocation of the period of no action."

Enforcement

Licensure (Office of Consumer Finance); certification under oath

Notes

Financial services: the regulator's own instrument accommodating the telework EO 107 mandated two days later, on conditions that barred in-person customer contact at home locations.

Retrieval note

Image-only PDF; pages 1, 3 and 4 rendered and read visually (dated 3/19/20).