Skip to content
The COVID Project
  1. Library
  2. Financial Services
  3. SEC-13-065

Ex. SEC-13-065 Order Primary source read

Commissioner's Bulletin # B-0007-20

COVID-19: Claim-handling deadlines and premium payments

Commissioner of Insurance (Texas Department of Insurance) · Texas (Sector regulator)

The COVID Project

The record

Jurisdiction
Texas
Level
Sector regulator
Authority
Tex. Ins. Code 542.059(b) (disaster determination); Governor's suspension of claim-handling deadlines (Mar. 20, 2020)
Issued
2020-03-23 Mar. 23, 2020
Effective
2020-03-23
End
prompt-payment extension 'until the Governor's suspension and Commissioner's declaration are lifted'; the Texas State file records the bulletin's operation in 2020 (read as 2020-09-30)
In force
Mar. 23, 2020 to Sept. 30, 2020
Quarters
2020 Q22020 Q3
Limitation types
Other
Addressees
  • all insurers licensed to write life, accident and health insurance
  • HMOs, agents, TPAs, utilization review agents, MEWAs
  • all property and casualty insurers including workers' compensation
  • premium finance companies
Functions reached
  • IN (claim-handling deadlines; premium collection)
  • CB
Collection
Financial Services SEC-13

Operative words

the Commissioner of Insurance has determined that the COVID-19 pandemic is a disaster under Texas Insurance Code Section 542.059(b).... Taken together, the Governor's suspension and the Commissioner's declaration have the effect of extending claim-handling deadlines imposed by the state's prompt payment laws for an additional 15 days... TDI expects all carriers to work with policyholders who may experience financial hardships due to the COVID-19 outbreak. TDI encourages carriers to use grace periods for payments, temporary suspension of premium payments, payment plans, and other actions to allow continuing insurance coverage as appropriate.

Enforcement

Commissioner's disaster determination alters statutory claim deadlines (force of law); premium relief is expectation and encouragement

Notes

Same instrument as AGY-ST-UTILITIES-HOUSING-AG-074; companion B-0020-20 (midterm premium audits) is -075.