The COVID Project
The record
- Jurisdiction
- Rhode Island
- Level
- Sector regulator
- Authority
- R.I. Gen. Laws tit. 19 (financial institutions); EO 20-02
- Issued
- 2020-04-03 Apr. 3, 2020
- Effective
- 2020-03 (read as 2020-04-03)
- End
- Not rescinded within the period (read as 2020-06-30)
- In force
- Apr. 3, 2020 to June 30, 2020
- Quarters
- 2020 Q2
2020 Q22020 Q32020 Q42021 Q12021 Q22021 Q3
- Limitation types
- Other
- Addressees
- banks and credit unions supervised by the Division
- Functions reached
- BR branches and lobbies
- CC contact center
- SV servicing
- Collection
- Rhode Island RI
Operative words
The Division encourages Financial Institutions to take steps to meet the financial services needs of affected customers and communities.... The Division understands that Financial Institutions may need to temporarily close a facility due to staffing challenges or to take precautionary measures such as limiting lobby hours. The Division encourages financial institutions to reduce disruptions to their customers, provide alternative service options when practical, and reopen affected facilities when it is safe to do so. The Division is asking that affected financial institutions provide notification to the Division and their customers of temporary closure of an institution's facilities and the availability of any alternative service options as soon as practical.
Enforcement
Supervisory bulletin; notification to the State Chief Bank Examiner of branch closures
Notes
Records the regulator's expectation that branches would close or limit lobby hours and notify the Division.
Retrieval noteThe file name carries 2020-03-16 as a placeholder day; the bulletin itself is undated on its face. Cite as 'Banking Bulletin 2020-2 (Mar. 2020)'.