Skip to content
The COVID Project
  1. Library
  2. West Virginia
  3. WV-075

Ex. WV-075 Order Primary source read

Emergency Order 20-EO-01

Declaration of a COVID-19 insurance emergency; suspension of claim-handling time frames under 114 CSR 14; remote adjusting directed

Insurance Commissioner James A. Dodrill · West Virginia (Sector regulator)

The COVID Project

The record

Jurisdiction
West Virginia
Level
Sector regulator
Authority
W. Va. Code 33-2-10a (insurance emergency)
Issued
2020-03-13 Mar. 13, 2020
Effective
2020-03-13
End
Rescinded Oct. 15, 2020 (20-EO-09 paragraph 1) (read as 2020-10-15)
In force
Mar. 13, 2020 to Oct. 15, 2020
Quarters
2020 Q22020 Q32020 Q4
Limitation types
Workplace rulesOther
Addressees
  • insurers and other regulated entities
Functions reached
  • IN insurance claims handling (remote adjusting directed)
  • OF (insurer workforce 'self-quarantining, working remotely')
Collection
West Virginia WV

Operative words

It is, therefore, DECLARED that an insurance emergency exists in the State of West Virginia, and it is hereby ORDERED that normal time frames for claim handling and settlement as set forth in West Virginia Code of State Rules Title 114, Series 14, Section 5 and subsections 6.2, 6.3, 6.7, 7.3.c, and 7.5 are suspended in the State of West Virginia until further notice. It is further ORDERED that insurers and other regulated entities shall continue to adjust claims as expeditiously as possible during this insurance emergency, and shall utilize all possible methods of adjusting claims remotely, such as telephone, email, facsimile, mobile applications, satellite imagery or 3D mapping...

Enforcement

Insurance Commissioner's regulatory authority under Chapter 33

Notes

Recital: insurers 'may have a limited or otherwise adversely impacted workforce available as a result of the pandemic or may further request or require that their employees limit their direct or personal contact with others.'