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Ex. AGY-ST-UTILITIES-HOUSING-AG-019 Order Primary source read

Fourth Order Directing Certain Actions and Granting Exceptions to Certain Rules, Project No. 50664

Deferred payment plans on request renewed 'until further order of the Commission'; exception to the electric disconnection-for-nonpayment rule (16 TAC 25.29(b)(1)) for residential customers renewed until August 31, 2020

Public Utility Commission of Texas · Texas (State public utility commission) (Sector regulator)

The COVID Project

The record

Jurisdiction
Texas (State public utility commission) · Texas
Level
Sector regulator
Authority
16 TAC 22.5(a)
Issued
2020-07-16 July 16, 2020
Effective
2020-07-16
End
Disconnection exception to August 31, 2020; deferred-payment directive until further order (read as 2020-08-31)
In force
July 16, 2020 to Aug. 31, 2020
Quarters
2020 Q3
Limitation types
Other
Addressees
  • retail electric providers
  • electric utilities outside customer-choice areas
Functions reached
  • OP collections of REPs and non-ERCOT electric utilities (mandatory deferred payment plans; residential disconnections suspended to Aug. 31, 2020)
  • SV disconnection work
  • CB residential customers
Collection
State utilities, housing and agriculture agencies AGY-ST-UTILITIES-HOUSING-AG

Operative words

Good cause continues to exist for the below referenced rules, and the Commission through this Order renews the exception to the following rules until August 31, 2020 to the extent that these [rules apply to residential customers]... 16 TAC 25.29(b)(1), which allows an electric utility to disconnect electric service... Accordingly, the following is ordered: 1. [All retail electric providers must offer a deferred payment plan to customers,] upon request, until further order of the Commission. 2. Until August 31, 2020, exceptions are granted to the following electric rule to the extent [that it applies to residential customers: 16 TAC 25.29(b)(1), which allows an] electric utility to disconnect electric service of a residential customer for nonpayment.

Enforcement

Tex. Util. Code 15.023

Notes

The chain: Order of Mar. 26 (Ex. 016, until the declaration ends) -> Second Order Apr. 17 (residential; to May 15) -> Third Order May 14 (to June 13) -> Fourth Order July 16 (electric; to Aug. 31). The Third Order Related to the ERP of the same date extended the Program to August 31, 2020 (item 206, read, not saved).

Retrieval note

Project 50664 item 207; bracketed words in the quotation supply text broken across lines in the scan.